Administrative Support
Alyssa Hiltz, BBA
Alyssa joined the Learning Institute in August 2024 as Program Administrative Officer supporting the Emergency Nursing Program. She has worked various roles within Nova Scotia Health since 2017, each one helping her develop new skills and expanding her knowledge. She graduated from Mount Saint Vincent University in 2021 with a Bachelor of Business Administration Degree.
Outside of work, Alyssa enjoys baking, travelling, and spending time with family. She also enjoys being active and taking her dogs for walks on the many beautiful trails of Nova Scotia.
Heather Tingley
Heather joined the Learning Institute in 2023 and brings with her 20+ years of administrative and customer service skills. She completed a Medical Terminology course in 2021, and she is very eager to learn more and loves helping others. Heather provides administrative support to the specialty programs at the Learning Institute.
Outside of work, Heather enjoys gardening and is very passionate for her love of animals. She also enjoys being active, doing yoga, and loves the outdoors. Heather enjoys reading and could spend hours browsing the library. Heather has two children who are grown, and she loves to spend time with them whenever possible.
Heidi Devlin
With 21 years of diverse experience providing administrative support at Nova Scotia Health, Heidi embarked on a new chapter in 2024 by joining the Learning Institute.
Born in Ontario, she moved to Nova Scotia in 1986 and helped run her parents retail paint business. She went on to complete a medical office administration program and began her career in administrative support in 2003. She brings a broad range of knowledge and has recently become a member of the International Association of Administrative Professionals.
Heidi is a devoted mother of a boy and girl and her beloved cockapoo, Tucker. A proud hockey mom, she enjoys cheering her son on at the rink. With a deep appreciation for the simple things in life, she cherishes moments spent with family and friends. Heidi's warm and approachable nature makes her readily available for engaging conversations with anyone. With a wealth of personal and professional experiences, she brings a unique perspective and dedication to any team.
Nikhil Perumpulavil
Born in India, Nikhil moved to Nova Scotia in 2022, bringing with him a strong academic foundation and a passion for continuous growth. He holds a postgraduate degree in Electronics Engineering from Kerala University (India) and later completed a Diploma in Business Analytics from Cape Breton University. In 2024, he also completed a Medical Terminology course to further enhance his knowledge in the healthcare field. With over eight years of experience in customer service and problem solving, Nikhil has worked across diverse roles requiring clear communication and effective decision-making. He joined the Learning Institute in June 2025 and has been part of Nova Scotia Health since July 2024.
A dedicated lifelong learner, Nikhil enjoys expanding his skills and exploring new areas of knowledge. In his free time, he enjoys reading books, watching movies, and spending quality time with friends and family.